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Customer Relationship Management
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Using o2olap for Excel, together with Microsoft's Analysis Services (OLAP) and Microsoft
Office, a Customer Relationship Management application can easily be developed to
meet a company's needs. o2olap's approach, together with o2olap for Excel's
executive information system (EIS), makes this possible. It is important for companies
to respond quickly to customers. Analyzing a customer's feedback is critical to growth and success, so the right tools have to be in place to provide for this.
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