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Support Area
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Link/ Email |
Details
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FAQ's |
Click here |
Please check this area first to try to resolve any problems you have. |
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Web Online Support Centre |
Click to reserve |
Without the expense and time of travelling, online interactive support from our expert support
staff can result in faster resolution for support issues. Watch and interact, from
the comfort of your desk and computer. A powerful, real-time and interactive customer
experience using an entire range of digital, visual media and voice, to match the
productivity of face-to-face support incidents. |
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Product Suggestions |
Click here |
If you want to suggest improvements, please email the development team.
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Reference Library |
Members Only |
The purpose of this web is to provide a database of solutions and questionnaires
to customers to streamline the development process within the Microsoft Analysis
Services (OLAP) and OLAP Office Explorer™ development environments. |
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Customer Support Web |
Members Only |
The purpose of this web is to enhance the support services we provide to our customers.
We've provided a number of resources here to help you report and resolve problems,
suggest improvements and learn about our products. |
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Beta Testing Projects |
As Agreed |
Our Development and Quality Assurance teams are very interested in getting our beta
code in the hands of our customers. This process helps to ensure the product will
perform as expected in your environment when it is shipped. We are also interested
in all feedback you are able to provide during any beta cycle. If you would like
be a part of beta testing project, please email support@OLAPOffice.com. Also include
in the email which platform(s) and versions of Microsoft SQL Server and Analysis
Services (OLAP) you operate. |
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Partner Support |
Click here |
For a partner near you, please contact OLAP Office™. |
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Partner Application |
Click here |
To become a partner please contact OLAP Office™. |
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Partner Support Web
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Partners Only |
The purpose of this web is to enhance the support services we provide to our partners.
We've provided a number of resources here to help you report and resolve problems,
suggest improvements, learn about our products, acquire knowledge of new planned
product features and acquire access to pre-releases of the beta versions of the
software. |
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Support Business Card |
Click here |
To import to Microsoft Outlook. |
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Online Support Query |
Click here |
Please register your online support query. State your OLAP Office™ Cover
Number. A response for users not under OLAP Office™ Cover will normally be within 5 working
days. |
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File Upload |
Click here |
Send a file to OLAP Office™. |
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Email |
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Click to email support problems for any other issues. |
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Telephone |
+1 (919) 537 8467
+44 20) 8785 4811
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